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Get in Touch with
Charlotte Trash Day

Opening Hours

Mon - Fri: 7am - 8pm
Sat: Closed
Sun: Closed

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More About Charlotte Trash Day

At Charlotte Trash Day, we are dedicated to providing top-notch trash removal services to our valued clients. With years of experience in the industry, we have built a reputation for delivering exceptional results and exceeding customer expectations. Our team of skilled professionals is committed to completing every project efficiently and on schedule. We understand the importance of a clean and clutter-free environment, and we go above and beyond to ensure that our clients' needs are met. Whether you need residential or commercial trash removal services, you can count on us to get the job done right. Contact us today to learn more about our services and how we can help you maintain a clean and organized space.

Guys working on a garbage truck.

Terms and Conditions

Terms and Conditions for Trash Removal Services

Last Updated: 11/06/2023

1. Introduction

1.1 These terms and conditions ("Terms") govern the use of the trash removal services provided by Charlotte Trash Day ("Company") to its customers ("Customer"). By using our services, you agree to be bound by these Terms.

1.2 The Company reserves the right to update or modify these Terms at any time, and it is the Customer's responsibility to review and understand the most current version before using our services.

2. Services

2.1 The Company offers trash removal services with both monthly and yearly plans. The specific services, fees, and terms for each plan are outlined on our website and are subject to change.

2.2 The Customer may choose between monthly or yearly billing for our services, with different payment terms and benefits for each plan. All billing and payment information will be detailed in the chosen plan.

3. Payment

3.1 Payment for services is due in advance for the selected billing period (monthly or yearly). Customers must pay for the services through the payment method specified on our website.

3.2 Failure to make timely payments may result in the suspension or termination of services.

4. Cancellation and Refunds

4.1 Monthly Plan: Customers on a monthly plan may cancel their service at any time. Refunds for unused portions of the monthly plan are not provided.

4.2 Yearly Plan: Customers on a yearly plan may cancel their service within [7] days of their initial purchase for a full refund. After the initial [7] days, refunds for unused portions of the yearly plan will be prorated.

4.3 The Company reserves the right to cancel or suspend services for any reason, including non-payment, violation of these Terms, or operational difficulties.

5. Customer Responsibilities

5.1 Customers must ensure that their trash is properly prepared for removal as specified by the Company. Failure to do so may result in additional fees or service suspension.

6. Privacy and Data Protection

6.1 The Company collects and stores personal information as described in our Privacy Policy, which can be found on our website.

7. Limitation of Liability

7.1 The Company shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our services or any issues related to trash removal.

8. Termination

8.1 The Company may terminate or suspend services at any time, with or without notice, if the Customer breaches these Terms or for other valid reasons.

9. Governing Law

9.1 These Terms are governed by and construed in accordance with the laws of Mecklenburg County.

10. Contact Information

10.1 For any questions or concerns regarding these Terms, please contact support@charlottetrashday.com

By using our trash removal services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

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